Your privacy is important to us.
Keeping your information private is important to us
This is the privacy notice of Natural Playscapes. In this document, "we", "our", or "us" refer to Natural Playscapes. We are company number 12076756 registered in England. Our registered office is at Unit 8, New Place Farm, Pump Lane, Uckfield, East Sussex, TN22 5RH
This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
We take seriously the protection of your privacy and confidentiality. We understand that all our clients and visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
“Personal Data” means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
“Usage Data” is data collected automatically either generated by the use of our services or from the service infrastructure itself (for example, the duration of a web page visit).
Data Processor (or Service Providers)
“Data Processor” (or “Service Provider”) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
“Data Subject” is any living individual who is the subject of Personal Data.
The “User” is the individual using our services. The User corresponds to the Data Subject, who is the subject of Personal Data.
“Cookies” are small pieces of data stored on a User’s device.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our services to you.
Types of Data Collected
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- First name and last name
- Email Address
- Phone number
- Place of business
- Cookies and Usage data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us at firstname.lastname@example.org
We may also collect information how our website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the web pages that you visit on our website, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Cookies allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
For any other web browser, please visit your web browser’s official web pages.
You can also learn more about cookies at the following third party websites:
Use of Data
We may use the collected data for various purposes:
- To provide you with our services.
- To ensure adequate record keeping for the proper and necessary administration of our business.
- To notify you about changes to our services.
- To provide customer support and respond to your messages.
- To gather analysis or information so that we can improve our website.
- To monitor the usage of our website.
- To detect, prevent and address technical issues.
- To provide you with news, offers and general information about other services and events we offer that are similar to those that you have already enquired about or been involved with, unless you have opted not to receive such information from us.
- To pass your name and contact information to selected associates whom we consider may provide services or products you would find useful, but only if you have given us explicit permission to do so.
Retention of Data
Natural Playscapes will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Our websites are hosted in England.
We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.
Accordingly data obtained within the UK or any other country could be processed outside the European Union.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction, where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Natural Playscapes may be required to disclose Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Natural Playscapes may disclose Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of Natural Playscapes.
- To prevent or investigate possible wrongdoing in connection with our services.
- To protect the personal safety of users of our services or the public.
- To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we take the necessary precautions to protect your Personal Data using commercially acceptable means, we cannot guarantee its absolute security.
Natural Playscapes aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever possible, you can update your Personal Data by contacting us directly to make the required changes.
If you wish to be informed of what Personal Data we hold about you and if you want it to be removed from our records, please contact us.
In certain circumstances, you have the right to:
- access and receive a copy of the Personal Data we hold about you
- rectify any Personal Data held about you that is inaccurate
- request the deletion of Personal Data held about you.
Please note that we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our services (“Service Providers”), to provide services on our behalf, to perform service-related services or to assist us in analysing how our services are used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use Google Analytics to monitor and analyse the use of our website.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data may be shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We do not provide services for purchase by children, nor do we market to children.
If you are under 18, you may use our website only with consent from a parent or guardian.
We do not knowingly collect personally identifiable information of Children under the age of 18. If you are a parent or guardian and you believe that your Child/Children may have provided us with Personal Data, please contact us.
If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take the appropriate steps to remove that information from our records.
We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “last updated” date at the bottom of this page.
Telephone: 0191 2666508
This document last updated: 12th February 2021
Build your perfect playground
Get in touch now to arrange your free no obligation survey, design and quotation and discover how we can transform your playspace.
Our office hours are 8am – 4.30pm, Monday to Friday. Just call 01435 812484
We’ll aim to respond within 48 hours, so drop us a line at email@example.com